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PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy governs the processing of personal data carried out as a result of accessing and using the website www.mapagrouptravel.com (hereinafter, “the website”), owned by MAPAGROUP TRAVEL SL, with Tax ID B-86871183 and located at Calle Mahonia 2, EDIFICIO PORTICO, PLANTA 3, 28043, Madrid (Madrid). Additionally, this Policy provides information about the Cookies used on the website.

Using the website grants the status of user (hereinafter, the “User”) and implies knowledge and acceptance of all the conditions included in this Privacy Policy. The User must carefully read this Privacy Policy each time they intend to use the website, as it may be modified.

Collection, Processing, and Use of Personal Data on the Website

In accordance with the General Data Protection Regulation 2016/679 (GDPR), we inform you that to use some of the services offered by our website, it may be necessary to provide us with certain personal data which will be incorporated into automated files.

Complying with the new provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, whose rules will be mandatory from May 2018, concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), we inform you that the data controller is MAPAGROUP TRAVEL SL, located at Calle Mahonia 2, EDIFICIO PORTICO, PLANTA 3, 28043, Madrid (Madrid).

Generally, the data collected will be processed with the purpose of providing the services offered through the website or addressing other types of relationships that may arise with MAPAGROUP TRAVEL SL as a result of the requests, procedures, or transactions that the User carries out through the website. The data to be processed will be those that you provide through the forms at any given time on the page or through the emails that the User sends to the email addresses identified therein, as well as those other data generated during the maintenance of the corresponding relationship.

All fields marked as mandatory on any of the forms must necessarily be filled in, so that the omission of any of them may result in the impossibility of us attending to your request or providing the corresponding services.

Additionally, during such data collection, your consent may be requested for a series of purposes that are not directly related to the service or corresponding relationship. If you do not agree with such additional processing, check or uncheck the designated box as appropriate.

Communications or Data Transfers

Data collected on the website www.mapagrouptravel.com will only be communicated to other companies for the development, maintenance, and control of the legal relationship established or when there is legal authorization to do so.

The acceptance by the user that their data can be processed or transferred in the manner described in this paragraph is always revocable, without retroactive effects.

Apart from the cases provided in the previous paragraph, MAPAGROUP TRAVEL SL will not communicate the personal data of the Users to any third party, unless prior consent is obtained from them in the legally required form.

Accuracy, Update, and Conservation of the Personal Data of the Users

By sending your data through the provided forms or via email to the corresponding mailboxes, the User declares that the information and data provided are accurate and truthful, as well as that they are over 18 years old. The website’s services are not directed to individuals under 18 years of age; therefore, we do not anticipate parental consent in any case. It is the User’s responsibility to keep all their personal data permanently updated.

MAPAGROUP TRAVEL SL will retain the personal data as long as it is necessary to provide the services or address the requests of the Users and, in any case, for the legally provided periods for each case.

Exercise of Rights of Access, Rectification, Cancellation, and Opposition

Users may object to the processing of any of their data that are not essential for the provision of services offered on the website and to their use for any purpose other than maintaining their relationship as specified therein.

Users are duly informed and therefore may exercise, at any time, their rights of access, rectification, cancellation, and opposition to the processing of their data, as well as revoke their consent or exercise their right to be forgotten under the terms legally provided, by sending an email to seguridad@mapagrouptravel.com or to the postal address Calle Mahonia 2, EDIFICIO PORTICO, PLANTA 3, 28043, Madrid (Madrid) and including a copy of the document proving their identity.

Commercial Communications

In cases where the User has granted their consent to receive commercial communications, MAPAGROUP TRAVEL SL may send the Users commercial or advertising information by any means, including electronic means (email, SMS, etc.), whether general or tailored to their personal characteristics, about its products and services, including participation in raffles, events, and satisfaction surveys.

In any case, the User may oppose the sending of commercial communications at any time by sending a communication to the postal or email addresses provided in the previous section or using the specific means recognized in the commercial communications sent to them.

Linked Sites

The website may contain links to other websites outside MAPAGROUP TRAVEL SL, so we cannot guarantee nor are we responsible for the processing of personal data that the user may provide on these websites. Consequently, we recommend reviewing the privacy policies of such sites.

Ethical Channel

In compliance with Law 2/2023, of February 20, regulating the protection of individuals who report regulatory infractions and fight against corruption, MAPAGROUP TRAVEL SL has an ethics channel accessible to employees, suppliers, shareholders, job candidates, individuals affected by the reported infraction, and any other applicable groups, through the following link: https://wamos.i2-ethics.com